Thank you for considering our clothing brand for your purchase. Our top priority is customer satisfaction, and we want to ensure that you are completely happy with your purchase. However, we understand that sometimes things may not go as planned. Therefore, we have the following return policy in place :

• Cancellations once the order is confirmed shall not be accepted.
  A person who has rejected a COD order before, shall not be eligible for COD orders moving forward.
• No Returns shall be accepted other than major defects on ‘discounted products’.
• We will gladly accept returns of any items that have a manufacturing defect or are damaged in transit. If you receive a defective product, please contact our customer service team within 3 days of receiving your order to initiate a return. Once we receive your returned item, we will inspect it and issue a refund or exchange, depending on your preference.
• In the event of a sizing issue, we will accept returns only in the case of extreme sizing defects. We ask that you carefully review our size chart before making your purchase to ensure that you are ordering the correct size. However, if you receive an item that is drastically different in size than what you ordered, please contact our customer service team within 3 days of receiving your order to initiate a return.
• Item must be returned in its original condition, with tags still attached and in the original packaging.
• For hygiene reasons, we cannot accept returns on any items that have been worn, washed, or altered in any way. Additionally, any items that are marked as final sale are not eligible for return or exchange.
• To initiate a return, please contact our customer service team at contact@luicruff.com within 3 days of receiving your order. Our team will provide you with instructions on how to proceed with your return. Please note that the customer is responsible for the cost of return shipping. In case of delay in client advantage reply we ensure you that your retun inquire will be taken into thought.
• Once we receive your returned item, we will inspect it and issue a refund to the original payment method within 5 business days.
• We hope that you are satisfied with your purchase, but in the event that you are not, please do not hesitate to contact our customer service team for assistance.
• Your order delivered minimum 3 days to maximum 7 days .